Descripción del puesto

Senior Project Manager:

📍 Remote | 🕐 Full-time

We are looking for a Senior Project Manager to join our Translation & Localization team. This role is responsible for managing projects end-to-end—from initial client request to final delivery—ensuring high-quality results, on-time execution, and strong client satisfaction while maintaining profitability.

You will act as the main point of contact between clients, internal teams, and external linguists, coordinating multiple projects simultaneously in a fast-paced environment.

Key Responsibilities

• Define project scope: Gather client requirements, analyze files, and ensure all project details are clearly understood to support accurate planning and quoting.
• Estimate time and costs: Prepare detailed quotes including pricing and timelines, perform file preparation and Translation Memory analysis, and support vendor selection aligned with project constraints.
• Plan and assign resources: Identify and allocate internal and external resources, assign tasks, and set clear expectations and deadlines.
• Execute and monitor projects: Coordinate workflows across teams, track progress, manage timelines, and ensure all project milestones are met.
• Ensure quality and compliance: Validate deliverables, coordinate with QA and design teams, and confirm that all outputs meet client specifications and quality standards.
• Deliver projects: Share final deliverables with clients, ensuring a smooth handoff and positive client experience.
• Manage post-project activities: Handle invoicing, process vendor payments, and ensure overall project profitability.

Requisitos

What We’re Looking For:

• 5+ years of experience in project management, with strong exposure to direct client communication (preferably within translation or localization).
• Availability to work 9:00 AM – 5:00 PM PST.
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Problem-solving mindset with the ability to navigate challenges effectively.
• High attention to detail and commitment to quality.
• Customer-focused approach with strong relationship management skills.
• Familiarity with CAT tools and project management systems.

Nice to Have:

• Experience working with localization workflows and linguists.
• Knowledge of Translation Memory tools and QA processes.
• Experience in a fast-paced, deadline-driven environment.
• Project Management platforms (internal systems).
• CAT tools (Computer-Assisted Translation tools).
• Microsoft Office / Google Workspace.

Quality & Compliance

This role follows internal Quality Management System (QMS) processes, including project execution, vendor management, client satisfaction tracking, and continuous improvement practices.

Team & Reporting

• Reports to the Translation & Localization Manager or Supervisor.
• Provides guidance and support to vendors and team members.
• Collaborates cross-functionally with Sales, QA, and Design teams.