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We are looking for an Accounts Receivable Specialist to join our team!

The Accounts Receivable (AR) Specialist is responsible for supporting accurate billing, invoicing, and collections while ensuring daily job records and payment details are verified and complete. This role plays a key part in maintaining strong cash flow and ensuring clients are billed correctly by reviewing interpreting assignments, validating rates and job details, and coordinating closely with Scheduling and Operations teams.

The AR Specialist will work across accounting platforms including QuickBooks, Interpreter Intelligence, and Tipalti to ensure billing and payment accuracy.

Working Hours: Full Time (PST)

Responsibilities:

Daily Financial Review (Daily)

• Review and verify interpreting jobs from the previous day for accuracy and completeness.
• Validate rates, assignment details, and required billing documentation.
• Follow up with the Scheduling team on missing or incomplete job information.
• Confirm payment details and resolve discrepancies prior to invoicing.

Accounts Receivable – Client Invoices (Twice per Month)

• Generate and process client invoices twice monthly.
• Ensure billing data is complete, accurate, and properly documented prior to invoice submission.
• Maintain organized invoice records and supporting documentation.

Accounts Receivable & Payment Processing

• Apply and post customer payments accurately (ACH, checks, credit cards, etc.)
• Monitor outstanding balances and follow up on overdue accounts as needed.
• Assist with resolving billing disputes and responding to client inquiries professionally.
• Process adjustments, credits, or corrections when required.

Systems & Reporting

• Maintain accurate records in QuickBooks, Interpreter Intelligence, and Tipalti.
• Support AR reporting, account reconciliations, and documentation tracking.
• Collaborate with internal teams to ensure timely and correct billing.

Requisitos

Requirements:

• 2+ years of Accounts Receivable or related accounting experience
• Strong spoken and written English communication skills
• Experience using accounting software (QuickBooks required)
• Strong attention to detail and ability to validate data and rates accurately
• Strong communication skills and professionalism when following up with clients and internal teams
• Ability to work independently, meet deadlines, and manage recurring billing cycles

Preferred

• Experience with Interpreter Intelligence and/or similar scheduling/billing systems
• Experience with Tipalti or payment platforms
• Prior experience in service-based billing environments

Skills & Competencies

• Detail-oriented and highly organized
• Strong problem-solving skills and follow-through
• Ability to prioritize tasks in a fast-paced environment
• Comfortable working with high-volume invoice processing and time-sensitive deadlines
• Strong Excel and data entry accuracy