Descripción del puesto
We are looking for a dedicated and experienced Director of Interpretation to join our team. The ideal candidate will manage a team of 4-5 people, including members of the scheduling and account management teams. This role requires strong leadership and communication skills, attention to detail, and the ability to work under pressure.
The Director of Interpretation will be responsible for achieving monthly sales goals for their department and identifying opportunities for growth within existing accounts. The successful candidate will have excellent communication and interpersonal skills, a strong understanding of the industry, and a proven track record of managing staff and client relationships.
This is a challenging and rewarding role that requires strong managerial and strategical skills to ensure that the staff provides high-quality interpreting services to our clients.
Responsibilities:
- Provide training and support to staff to ensure interpreter assignments are based on client needs.
- Monitor and evaluate staff performance.
- Identify opportunities for account growth by working with the sales team to secure existing and new business.
- Collaborate with internal teams to deliver solutions.
- Develop and implement policies and procedures for interpreting services.
- Assist in the budget planning and management for the department.
- Ensure compliance with industry standards and best practices.
Requisitos
Requirements:
- Bachelor's degree in a related field.
- Minimum of 3 years of experience in interpreter coordination or a related role.
- Strong leadership, organizational, and time management skills.
- Ability to provide strategic advice.
- Strong business acumen.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of industry standards and best practices.
- Strong problem-solving skills.
- Keen attention to detail and accuracy.
- Ability to develop and implement policies and procedures.
- Commitment to continuous improvement and professional development.
Detalles
Nivel mínimo de educación: Universitario (Indistinto)
Nosotros
Founded in 2005, tbo. is a global organization that provides translation, talent, training, teams and testing services to a full range of clients in over 40 countries worldwide, from startups to enterprise-level companies.
tbo. aims to facilitate global communication by bridging the gap between peoples and cultures, providing simple solutions to complex problems, and outstanding service in 100+ languages.
tbo. fosters a culture of continuous improvement, creativity, sustainability and community, with a longstanding commitment to providing high-touch human service.
tbo. It is ranked as one of the fifteen fastest organically growing localization companies in the world and operates 24/7, 363 days a year on a “follow the sun” format via offices in Cordoba, Ho Chi Minh City, Kyiv and Lima.
Certified under five separate international quality norms.
Join our growing staff and boost your career in a global organization!
At tbo., we believe that fostering an inclusive culture and a diverse environment makes us stronger. We are an equal opportunity employer, dedicated to creating a space where everyone can thrive and grow. We are committed to ensuring our hiring processes are fair, transparent, and in compliance with all legal and policy requirements, promoting a workplace free from discrimination.
