Descripción del puesto

Responsibilities:

• Supervise and lead global teams (including internal and external, direct and indirect reports)
• Prepare, analyze, and implement project plans following Welocalize standards
• Manage project workflows, including project start standards, workflow, completion, status updates, invoice approvals, client information updates, etc.
• Create and manage project schedules
• Estimate project costs and prepare proposals for customer approval
• Assess risks and plan strategic activities to minimize potential issues
• Manage QA projects, including resource allocation, defect management, and reporting
• Collaborate with stakeholders to align project and client objectives
• Develop and prepare process documents as needed
• Operate with a medium level of support, recognizing and escalating issues beyond control in a timely manner
• Work with the production team to continuously improve project delivery and profitability
• Establish strong relationships with internal and external stakeholders, including colleagues in other departments and vendors
• Build and maintain strong relationships with customer contacts at the project level, achieving measurable success in customer ratings
• Communicate effectively and promptly with all stakeholders involved in projects, including clients and production business units
• Ensure finance system data is accurate and up to date
• Generate reports, including weekly project status updates, budget-to-actual comparisons, time management reports, and client/vendor issue reports
• Maintain project profitability by managing margins effectively
• Plan, prepare, and conduct quarterly business reviews with clients in person

Requisitos

Requirements:

Education Level:

• Master’s degree or bachelor’s degree with equivalent industry experience in lieu of a master’s degree

Experience:

• Proven track record in project management
• Experience working internationally or directly with international product development
• Experience in a technology-related company
• Proven experience managing large clients
• Proven success in managing large accounts and projects
• Experience authoring client documents, including statements of work (SOWs), proposals, processes, and post-mortem reports
• Proven ability to contribute actively to process and idea development
• Proven experience participating in new client sales cycles, including presentations, analysis, recommendations, and relationship development
• Experience managing financial budgets, budget reconciliation, and budget reporting
• Experience with Translation Management Systems (e.g., GlobalSight, Idiom WorldServer, SDL TMS)

Other relevant skills:

• Ability to lead large, diverse, and virtual teams
• Excellent written and verbal communication skills
• Strong organizational and problem-solving skills
• Effective presentation skills
• Ability to build and maintain strong client relationships
• Ability to manage multiple priorities in a time-sensitive, deadline-driven work environment

Beneficios

Benefits:

• National public holidays.
• Vacations: 3 weeks per year.
• Work laptop provided.
• Payment in USD.