Descripción del puesto
We are seeking a highly motivated and detail-oriented Project Manager to oversee all aspects of project management, proposal writing, and vendor coordination within the translation industry. The ideal candidate is passionate about languages and culture, thrives in a fast-paced environment, and is committed to delivering exceptional results.
Responsibilities:
- Manage all aspects of projects from start to finish, ensuring deadlines and quality standards are consistently met.
- Coordinate activities related to recruiting, onboarding, managing, and retaining quality vendors.
- Manage all activities involved with project management and proposal writing.
Key Priorities
- Ensure all projects are completed on time at the highest quality standards possible.
- Meet customer deadlines 100% of the time.
- Maintain customer satisfaction levels above 95%.
- Ensure all projects meet project profitability goals.
- Ensure all proposals meet the highest levels of professionalism and accuracy: 100% accuracy rate and 25% proposal conversion rate.
- Meet proposal deadlines 100% of the time.
- Maintain a 95% vendor satisfaction rate.
- Ensure a 75% or higher vendor retention rate.
- Maintain a 90% accurate vendor invoicing and payment rate.
Company Expectations
- Quality-focused
- Dependable
- Trustworthy
Requisitos
Requirements:
- Detail-oriented.
- Bachelor's degree required.
- Expert in MS Office and Google Apps.
- Proficiency of translation industry tools such as MemoQ, XTRF/Protemos.
- Skilled multi-tasker capable of handling time-sensitive projects.
- 2+ years of project management experience.
- Professional written and oral communication skills.
- Excellent problem-solving abilities.
- Highly deadline-driven.
- Basic knowledge of invoicing procedures.
- Familiarity with translation certifications.
- 1-2 years of experience in contract negotiations.
- 1-2 years of project scheduling management experience.
- Diligent in follow-ups.
- Availability during MT business hours.
Individual Characteristics
- Open to feedback from vendors and clients.
- Passionate about opening the world of translation to others.
- Passionate about culture and language.
- Proactive.
Detalles
Nivel mínimo de educación: Universitario (Indistinto)
Nosotros
Founded in 2005, tbo. is a global organization that provides translation, talent, training, teams and testing services to a full range of clients in over 40 countries worldwide, from startups to enterprise-level companies.
tbo. aims to facilitate global communication by bridging the gap between peoples and cultures, providing simple solutions to complex problems, and outstanding service in 100+ languages.
tbo. fosters a culture of continuous improvement, creativity, sustainability and community, with a longstanding commitment to providing high-touch human service.
tbo. It is ranked as one of the fifteen fastest organically growing localization companies in the world and operates 24/7, 363 days a year on a “follow the sun” format via offices in Cordoba, Ho Chi Minh City, Kyiv and Lima.
Certified under five separate international quality norms.
Join our growing staff and boost your career in a global organization!
At tbo., we believe that fostering an inclusive culture and a diverse environment makes us stronger. We are an equal opportunity employer, dedicated to creating a space where everyone can thrive and grow. We are committed to ensuring our hiring processes are fair, transparent, and in compliance with all legal and policy requirements, promoting a workplace free from discrimination.
